• @hightrix@lemmy.world
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    86 days ago

    I’d say this strongly depends on the industry.

    In an entertainment or ad sales product, I’d completely agree with you.

    In a medical or financial product, the bug will take precedence.

    • Medical? Your funny. Healthcare software is the worst. There is a reason the stuff that matters is decades old. Cause the new stuff rarely works. And the rest… tell me again why I have to fill out the same forms year after year, and they never populate with my previous answers? Or why I have to tell them my 2 year old son isn’t menstruating or hasn’t stolen a car yet (on the same form no less). The software is so hard to use the providers have given up.

    • @treadful@lemmy.zip
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      6 days ago

      Not in my experience. Unless maybe if it causes loss of funds or other security issues, which usually get a fair response.

    • Excel
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      45 days ago

      You wish it was like that in the medical industry, but it absolutely is not

      • @hightrix@lemmy.world
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        15 days ago

        I work in the medical industry. Any software that controls any device or reports any data used in the OR is absolutely treated this way.