The suit, filed earlier this year, argues that HP all-in-one printers stop all functions when ink levels reach some arbitrary point.

  • infyrin@lemmy.world
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    1 year ago

    So wait, even if I would use just the scanner from the device and not for copying purposes, it’ll still not work because of ink levels? If so, that is absolute bullshit.

    Besides, I have lost faith in all-in-one devices. If one of them breaks, the rest of it goes too. And this is just a customer nightmare realized for HP to treat their devices in this fashion.

    • moody@lemmings.world
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      1 year ago

      That’s literally what the lawsuit is about. Scanning and faxing are disabled when your ink is too low.

    • Saneless@sh.itjust.works
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      1 year ago

      Yes. Canon did this shit to me a decade+ ago. Had to go to the store late at night to buy yellow ink so I could scan a goddamned document I needed to send out. Haven’t given them another dollar since.

    • FlashMobOfOne@lemmy.world
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      1 year ago

      Happened to me in Summer 2020 after printing maybe 100 total pages on a printer I’d owned for two months.

      I kept getting emails about the HP subscription program and then my basically new printer inexplicably stopped working. I assumed HP bricked it and, as much as I hated to, tossed it out and told myself I was never buying their product again. Luckily the KC public library has free black and white printing anyway.