Like when you send a .7z instead of a .zip or .rar to a friend or a teacher because that’s what your computer has installed and they’re like “Oh No, not one of those, now I have to install 7Zip” even though the same program that opens .rar also opens .7z I feel like people are way more annoyed when they receive a .7z
Funny you think any user will read the manual
I’ve yet to have a developer read any kind of documentation I’ve written when I send them it (and then they call me to ask a question that’s answered in the docs)
We just sell support for the program itself and offer MSP services. Not my problem. I just get paid to answer the phone.