Folks, let me share some random observations with you, because I can’t wrap my mind around those.

  1. People have Zoom, Teams, Slack, Discord, Messenger, Telegram, and Viber, all happily installed on their phones at the same time. When you then invite them to Matrix they are like “Is this necessary? Why install yet another one of those?”

  2. People who use Chrome by default without ad blockers, and you just hint there is a massive intelligence and surveillance operation are quick to respond that “I am getting this services for free, so it is fine to give something back” [1].

  3. People thinking that OSS is not secure enough for their devices. Surprise surprise, it is the exact same people who fall for obvious scams and their devices are ad-ridden, bloated horrors that have not been updated in a million years, but they think that Libre Office will break their computer and lose their emails.

  4. People thinking that privacy and anonymity enthusiasts are shady freaks who want to go live in the woods and possibly terrorists. There is a slightly insane take here that we are against technology because we refuse to “just” install an app to make our lives easier[2].

So they do not complain about being exploited and disrespected, while ripped off and offered crap services, as long it is a capitalist corporation shaking them down with vendor lock-in and network effects. They are grateful even. But just the idea of installing a single free/libre OSS app or extension to protect their privacy is a red flag and pushes their buttons big time, even for just suggesting it.

So, what are your own examples of anti-OSS stupidity, and how do you explain its prevalence in society?

  1. It is how quick they are in responding that way, which makes me think that the idea is already crystalized in their minds, by some “anti-OSS” discourse. ↩︎

  2. But just installing a Matrix client is a big deal. ↩︎

  • OneMeaningManyNames@lemmy.mlOPEnglish
    3·
    30 days ago

    I want to second your choice of Tantacrul’s video on MuseScore’s UI/UX, it is really a great resource. And more relevant to this discussion, at some point he says about the logo “Job Done. It is Open Source anyway, nobody is expecting too much.” How hilarious and true!

    who are actual UX experts

    To be fair there are some aspects to it that are impossible to get right without targeted user research, so yes, this is a whole cost structure on its own, and should come down from the organization.