• cwagner@lemmy.cwagner.me
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    1 year ago

    Recently had my first bad customer service experience with Amazon, now this. Well, I guess it’s time to not renew Prime after having been a Prime customer since it existed in Germany (~2007).

    • Lazylazycat@lemmy.world
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      1 year ago

      Yeah I got rid of it a few months ago (UK). They no longer guarantee same day or even next day delivery (stuff seems to just arrive whenever). Since I cancelled Prime I've placed a couple of Amazon orders and they just didn't arrive. It was really hard to complain as well, the page was buried down a rabbit hole of links. I've decided to stop using them completely now, the quality of stuff on there is terrible.